Visitor Information

Updated: October 4, 2023

If someone has a cold, sore throat, infectious disease or fever, they should not visit any patient room, as cancer patients may be prone to catching an illness.

Visitor Policy

Fox Chase Main Campus

Outpatient Visitors

At our Main Campus, patients can bring two visitors to their outpatient appointments. While outpatient visitors are not required to be vaccinated against COVID-19, we strongly encourage them to be for the safety of those in our care.

Our cafeteria and café are open to visitors as well.

Inpatient Visitors

Patients in the Intensive Care Unit are allowed two visitors between 12:00 p.m. and 8:00 p.m.

Patients in all other units are allowed two visitors between 9:00 a.m. and 8:00 p.m.

Family Surgical Waiting Area: Two visitors are allowed.

Visitors must be fully vaccinated against COVID-19 (at least two weeks after their final vaccine dose) and must bring proof of vaccination to be allowed into the inpatient area.

Fox Chase Outpatient Facilities

At each of our outpatient facilities, patients can bring one visitor to their appointments. During radiation treatments, infusions and outpatient procedures, visitors may sit in our regular waiting areas.

Child Visitation Policies

Children under 12 years old are not permitted in patient care areas, unless there are extenuating circumstances and approved by Manager/Nursing Supervisor.

Children 12 years old and older are permitted to visit with patients on the medical and surgical units. Only one child at a time may be in a patient room and must be accompanied by an adult chaperone at all times.

Children under 18 years old may not visit a patient treated for radiation, Intensive Care Unit, or in rooms of patients in isolation.

Masking Policies

Masks are no longer required for staff, patients, or visitors when entering the hospital or in public areas. 

Patients and visitors with cough, cold or respiratory concerns are encouraged to kindly wear a mask for the safety of other staff, visitors and patients. Masks will still be available at hospital entrances.

Masking is still required in situations involving the safety of our immunocompromised patients and in cases of isolation.

Parking

Fox Chase Cancer Center 
333 Cottman Avenue
Philadelphia, PA 19111-2497
All parking on the Fox Chase campus at 333 Cottman Avenue is free. Patients may choose to park in the West Garage or East Garage.

Meals and Snacks

Meals and snacks available in the cafeteria (located in the Center Building), and at the Coffee Cart (located in the Prevention Pavilion) open Monday through Friday. The Terrace Cafe, behind the Outpatient entrance, is open seven days a week.

Karen's Korner Gift Shop

Karen’s Korner gift shop carries gifts, cards, stamps, jewelry and other items. The shop is located on the first floor of the Cancer Prevention Pavilion and is open Monday to Friday, 9 am to 5 pm, or call 215-214-1617.

Wireless Access

Wireless Internet service is available throughout the Fox Chase Cancer Center campus. There is an open connection for patients and other visitors. No registration or password is required.

In your laptop's list of available wireless connections, choose FCCCguest.

Cell Phones

Cell phones and communication devices may be used, but it is a violation of policy and federal confidentiality laws to use a cell phone, camera or any other device to take pictures of patients or staff, or to record conversations. Fox Chase is not responsible for lost or missing cell phones or other electronic devices. 

Photography, Audio and Video Recording

It is the policy of Fox Chase to comply with state and federal privacy and confidentiality laws; therefore, we do not permit the use of cell phones, cameras or any other electronic device to audio or video record patients, visitors, staff or the facility itself. This includes patient and staff conversations and/or phone calls. This is to protect the privacy of the patients.

Fox Chase is a Smoke-Free Campus

All Fox Chase Cancer Center buildings are smoke-free. Please respect our smoke-free policy. 

Security

We are constantly working to keep a safe environment. Our policies are for your safety. Security guards are on duty around the clock for your protection.